Technical Services Frequently Asked Questions

Technical Services Frequently Asked Questions

Here is a list of some of our user community’s most frequently asked questions about computer technology at UAPB.

EMAIL
How do I access my UAPB E-Mail?
How do I change/reset my Network Password?
INTERNET ACCESS
How do I connect to the Internet on-campus using Wireless (Wi-Fi)?
What causes Wireless interference, and how can I help to prevent it?
MICROSOFT OFFICE 365
Who can have the software | How do I download | more…
MOBILE APP
Does it cost money | How do I download | more…
SHORETEL VOIP PHONES
How do I place a call | How to end a call | How to place a Conference Call
ShoreTel Call Forwarding
MULTI-FACTOR AUTHENTICATION (MFA)
Get Started | What is MFA? | How does it work? | more…
TRANSACT/UAPB ID
What is Transact | What is myUAPB ID card | How to Add Dollars | Lost/Stolen Card | more…
WORKDAY INFORMATION
Workday Important Information | Workday Login | Workday First Day Info
ONLINE REMOTE SUPPORT-SCREEN CONNECT
Click Here for Connectwise Remote Control Support