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TECHNICAL SERVICES FREQUENTLY ASKED QUESTIONS

Here is a list of some of our user community's most frequently asked questions about computer technology at UAPB.

To view the solution to a question, click on it below.

QUESTIONS ABOUT ….


EMAIL

How do I access my UAPB E-Mail?

How do I change/reset my Network Password?


INTERNET ACCESS

How do I connect to the Internet on-campus using Wireless (Wi-Fi)?

What causes Wireless interference, and how can I help to prevent it?


MICROSOFT OFFICE 365

Who can have the software | How do I download | more …


MOBILE APP

Does it cost money | How do I download | more …


MULTI-FACTOR AUTHENTICATION (MFA)

Get Started | What is MFA? | How does it work? | more ...


SHORETEL VOIP PHONES 

How do I place a call | How to end a call | How to place a Conference Call 

ShoreTel Call Forwarding


TRANSACT/UAPB ID 

What is Transact | What is myUAPB ID card | How to Add Dollars | Lost/Stolen Card | more...


WORKDAY INFORMATION

Workday Important Information | Workday Login | Workday First Day Info

ONLINE REMOTE SUPPORT-SCREEN CONNECT

Click Here for Connectwise Remote Control Support